The first point of contact between the client and the staff in the hospitality sector is the first opportunity for you as an cafe owner to leave a good impression. That being said, having your employees dressed in cafe uniforms can help you shape that impression for more than one reason.
Now although we can’t know whose coffee tastes better based solely on the uniforms that the stuff is wearing, it’s likely that people may make different assumptions based solely on looks. That is why having staff members wearing short waist aprons, matching pants and shirts with the cafe’s emblem and a personal name tag may make people assume that there’s good organisation which means more chances for high customer satisfaction.
Useful for Your Customers
It is highly important for customers to be able to spot workers quickly and uniforms can be of help in that sense too. Providing quick service makes an overall great cafe experience for the customers, but being able to spot an employee is also important and that’s hard if they are not wearing uniforms. Confusion and disorientation are detrimental to customer experience and with cafe uniforms you can easily avoid that.
Useful for Your Company
Uniforms can serve as a great marketing tool for showcasing your brand and displaying it more often in a way that customers will notice. The uniforms’ colour/s can for instance match some of the most prominent colours present in the interiors of the cafe itself. The company’s logo can also be embroided on them and that can act as a free form of advertising for your business.
Apart from being beneficial for your company, uniforms can make life easier for your employees too. Employees can end up saving themselves both time (since they don’t have to plan out work outfits every morning or the night before) and money with company provided uniforms. They also won’t have to worry about staining their personal clothes.
Finally, providing a proper uniform for your cafe’s stuff is a great for creating a feeling of equality among those wearing them and bringing everyone to the same platform. It can create a more unified team where there is no disparity. Wearing uniforms can also result in the feeling of belonging meaning employees can all feel more connected to other team members and your company as well.